AI chatbots · Posted 4 days ago
Fix a store chatbot that quotes wrong shipping times
- Fixed price
- $150
- Level
- Intermediate
- Length
- 3 days
The work
Our store chatbot tells customers we ship in 1–2 days. We ship in 3–5. It also invents a free-shipping threshold we do not have. Someone set it up last year and is gone.
Find where it gets these answers, fix them, and make sure it says "I'll check with the team" rather than guessing when it does not know. Then show us 10 questions you tested it with.
What to hand in
- The fixed chatbot
- 10 test questions with its new answers
- A note on what was wrong
Skills
ChatbotsDebuggingPrompting
The buyer asks
What is the first thing you would check?
Activity
Proposals: Less than 5