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Our heating and cooling business misses most calls after 6pm, and those are often emergencies. We want an AI receptionist that answers, works out if it is urgent, books a visit into our calendar or texts the on-call technician, and sends us a summary of every call. It must sound natural, spell names and addresses back, and never promise a price. You choose the platform; tell us the monthly running cost.
We want our support team to search past tickets by meaning, not keywords: "customer can't log in after password reset" should find every similar ticket even when the words differ. Our stack is Postgres and TypeScript. Add pgvector, embed the 5,000 tickets, keep new ones embedded, and build a small search page with filters for date and product. Show us how good it is on 30 test searches we provide.
Half of our patients message us on WhatsApp, many in Spanish. We want a bot that books, moves and cancels appointments in our booking system, in either language, and passes anything medical to the front desk. Our booking system has an API and we have a WhatsApp Business account. You will build the flow, connect both, and train our front desk for 30 minutes on how to take over a conversation.